What to Do With a Long Waitlist

Long waitlists are incredibly common in pelvic rehab — and they’re only becoming more common as awareness of pelvic health grows.

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Long waitlists are incredibly common in pelvic rehab — and they’re only becoming more common as awareness of pelvic health grows.

But a long waitlist isn’t automatically a good thing… or a bad thing. It’s a decision point.

In this episode, we break down what it actually means to have a long waitlist and how to think about it strategically and tactically, whether you own a practice or work for someone else.

We discuss:

✅ Why waitlists longer than ~3 weeks lead to significant patient drop-off

✅ The three strategic paths when demand exceeds capacity:

• Providing gold-standard care to fewer people

• Seeing more people with lower intensity care

• Expanding capacity through hiring or program growth

✅ Why a waitlist alone is not a reason to hire

✅ How solopreneurs and small practices should think about waitlists differently

✅ Tactical best practices to:

• Improve fill rates

• Reduce cancellations

• Use your waitlist efficiently without burning out your team

If you’ve ever felt stressed, guilty, or stuck because your waitlist keeps growing — this episode will help you make intentional decisions instead of reactive ones.

Learn more about pelvic health with our Clinical Courses

All of the Rising clinical courses are designed to:

• Challenge the way you think

• Make you more confident in your clinical practice.  

• Allow you to go-at-your-own pace (all online!)

• Let you go back to your work: you'll have lifetime access to the lectures and handouts.  Check out all the clinical courses we offer (www.pelvicptrising.com/clinical).

Curious about private practice? Check out our Business Resources

• We've now helped more than 200 cash-based pelvic health practices start and grow.  

• We want to make sure you're building a business that works for you (instead of vice-versa) and actually enjoy the process along the way!  

• See all the business resources we offer (www.pelvicptrising.com/business), tailored specifically to pelvic health!

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Nicole Cozean, PT, DPT, WCS

Founder of Pelvic PT Rising and PelvicSanity Physical Therapy in Southern California.

Dedicated to forever changing pelvic health with online clinical courses to help you be more confident in your practice and business resources to help start and grow pelvic health businesses.

Jesse Cozean, MBA

Co-founder of the Pelvic PT Rising and the Rising Podcast.

Jesse uses his business experience to help pelvic health business owners start and grow their practices so they can build a practice that truly works for them. From website design, SEO, conversions, marketing, finance and money mindset, he wants to make the process of owning your own practice easier and fun.