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  • Writer's pictureNicole Cozean

Give Your Patient the Best Experience Possible: An Interview with Jenn Perna

Jenn loved working in orthopedics, but like so many struggled with the 'mill' model when she was seeing 20+ patients each day.

5 Reminders When Treating Chronic Pain

Pelvic PT Rising: The pelvic health tools to make you a better clinician and/or a more successful business owner. We want every single pelvic health practitioner to be more confident and successful in your practice and career!

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After having her own children she dealt with her own pelvic health issues and "just felt like there was no support." There was no help for her as an entire human being.

When Covid hit and she was laid off from her job, it was the push she needed to start her own business to provide the kind of care she wishes had been available for her!

As she says, "From my personal journey through it, I understood what I wanted to be - and not be - as a provider."

Most people skip past thinking through their Vision & Values. Jenn has thought deeply about the experience she wants for each of her patients. And it shows in everything she does at Vivid Women's Health.

She talks through her challenges with starting Vivid, including hearing from physicians she knew they would no longer refer patients because she elected to go out-of-network.

Even though she was extremely successful and had a full schedule (and was hiring!) Jenn called us for mentorship because:

"I was seeing too many patients in order to grow the business the way I wanted to. I started seeing systems starting to fall through. I started seeing I wasn't calling patients back fast enough....There's no manual for running a business"

Jenn's team at Vivid now includes her and two other physical therapists, as well as a front desk administrator. Even better, she's continuing to grow and is now hiring (so if you live near Newton PA or would like to, make sure to reach out!

She's creating the job she wished had existed for her when she was starting out. She's integrated with her local community and has truly 'Found her Tribe', making friends along with way with 'competitors.'

Hear about her entire journey on the episode here (Apple Podcasts).

Jenn Perna

Founder of Vivid Women's Health, Jenn is currently hiring in Newton PA! Make sure to follow her and connect on Instagram (@VividWomensHealth).

As Jenna said in the full episode:

"There's no manual for running a business." - Jenn Perna

Learn more about pelvic health with our Clinical Courses

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Curious about private practice? Check out our Business Resources

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Nicole Cozean, PT, DPT, WCS

Founder of Pelvic PT Rising and PelvicSanity Physical Therapy in Southern California.

Dedicated to forever changing pelvic health with online clinical courses to help you be more confident in your practice and business resources to help start and grow pelvic health businesses.

Jesse Cozean, MBA

Co-founder of the Pelvic PT Rising and the Rising Podcast.

Jesse uses his business experience to help pelvic health business owners start and grow their practices so they can build a practice that truly works for them. From website design, SEO, conversions, marketing, finance and money mindset, he wants to make the process of owning your own practice easier and fun.

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