The patient experience doesn't begin at the initial evaluation. Not by a long shot.
Pelvic PT Rising: The pelvic health tools to make you a better clinician and/or a more successful business owner. We want every single pelvic health practitioner to be more confident and successful in your practice and career!
Clinical Courses: Game-changing online courses to make you more confident, challenge your thinking and improve patient outcomes
Business Resources: Helping 500+ pelvic health practitioners confidently start, grow and build their dream business!
Before then, the patient has already reviewed your website and - critically - spoken with your front desk.
We can't overstate the importance of this interaction, but far too often it's overlooked and forgotten. Whether you work for someone else, are answering your own phones or employing your own front desk, ensuring patients get empathy and authority on the phone is so critical.
In this business shorty, we dive into the importance of that initial phone call and how to make sure it's a great experience for patients!
Hope you enjoy - as always, make sure to screenshot and share the 'sode, like and subscribe!👍
As Nicole said on the full 'sode of the topic...
"Whether you work for someone else, are answering your own phones or employing your own front desk, ensuring patients get empathy and authority on the phone is so critical." - Nicole Cozean
Learn more about pelvic health with our Clinical Courses
All of the Rising clinical courses are designed to:
Challenge the way you think
Make you more confident in your clinical practice.
Allow you to go-at-your-own pace (all online!)
Let you go back to your work: you'll have lifetime access to the lectures and handouts. Check out all the clinical courses we offer (www.pelvicptrising.com/clinical).
Curious about private practice? Check out our Business Resources
We've now helped more than 200 cash-based pelvic health practices start and grow.
We want to make sure you're building a business that works for you (instead of vice-versa) and actually enjoy the process along the way!
See all the business resources we offer (www.pelvicptrising.com/business), tailored specifically to pelvic health!
Nicole Cozean, PT, DPT, WCS
Founder of Pelvic PT Rising and PelvicSanity Physical Therapy in Southern California.
Dedicated to forever changing pelvic health with online clinical courses to help you be more confident in your practice and business resources to help start and grow pelvic health businesses.
Jesse Cozean, MBA
Co-founder of the Pelvic PT Rising and the Rising Podcast.
Jesse uses his business experience to help pelvic health business owners start and grow their practices so they can build a practice that truly works for them. From website design, SEO, conversions, marketing, finance and money mindset, he wants to make the process of owning your own practice easier and fun.